Privacy Policy
Last updated: 9 January 2026
Who we are
Shift Bikes is a UK-based online marketplace for buying and selling second-hand bicycles and components.
Contact email: privacy@shiftbikes.co.uk
We are the data controller responsible for your personal data.
What data we collect
We collect the following information:
- Account information (email address, username)
- Listings you create
- Messages you send and receive on the platform
- Technical data such as IP address and server logs (for security)
We do **not** collect payment information.
Why we collect your data
We process your data to:
- Provide and operate the marketplace
- Allow users to communicate with each other
- Prevent fraud and misuse
- Comply with legal obligations
Our lawful basis is primarily **contractual necessity** and **legitimate interest**.
How long we keep your data
- Account data is kept while your account is active
- If you delete your account:
- Personal data is deleted
- Listings and messages are anonymised
- Security logs are retained for a limited period
Who we share data with
We use trusted third-party service providers to operate the platform, including:
- Authentication services
- Hosting and infrastructure providers
- Email delivery services
These providers process data on our behalf under appropriate safeguards.
Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
To exercise your rights, contact: privacy@shiftbikes.co.uk
Cookies
We use essential cookies only to operate the website. No tracking or advertising cookies are used.
Complaints
If you have concerns, you may contact the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/